Privacy Policy
Last Updated: August 2026 • Operational Jurisdiction: Dandeli, Karnataka, India
DandeliDrop is dedicated to protecting the privacy and personal data of our users in Dandeli. This Privacy Policy outlines how we collect, handle, store, and safeguard your personal information when you access our hyperlocal platform, order from local partner stores, or request custom market runs.
We adhere strictly to the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Information We Collect
Contact Information
Name, mobile phone number for order updates, and email address for token-based password resets and receipts.
Delivery Location
Delivery address and GPS coordinates within the Dandeli municipal region for accurate order dispatch and delivery tracking.
Phone Number Masking
Delivery contact privacy through Phone Number Masking during active partner deliveries to prevent unnecessary disclosure.
Order & Transaction Logs
Items purchased, timestamps, payment method preferences, and double-entry immutable transaction identifiers.
2. Data Protection & Security
We implement industry-standard encryption protocols (TLS 1.3 in transit and AES-256 at rest). Payment credentials (such as UPI PINs, credit/debit card numbers, CVVs) are handled directly by PCI-DSS compliant payment gateways and are never stored on DandeliDrop servers.
3. Grievance Redressal
Grievance Officer / Customer Grievance Contact:
Name: Shritej Betkar
Email: shritejbetkar@gmail.com
Contact Phone: 6361472915
Address: 6/625/A, Mirashi Galli, Dandeli, Karnataka 581325, India